Last updated: January 2026
We confirm every booking promptly. Most reservations are finalized within 24 hours, and you will receive a confirmation email with all cabin details and check-in instructions.
We offer free cancellation up to 14 days before your arrival. Late cancellations may incur fees. Check your booking terms at checkout for details specific to your dates.
If your plans change, you can modify or cancel your reservation within 14 days of booking for a full refund. Cancellations made closer to your arrival date may be subject to a fee.
If your cabin or furnishings arrive in unexpected condition, contact us immediately and we'll arrange a remedy without delay.